Find answers to billing, eligibility, scheduling, and program limits for our primary care and workforce services.
No. The Workforce Health & Wellness Program is an employer-sponsored preventive health and wellness membership and is not health insurance. It does not replace comprehensive medical coverage and does not cover emergency care, hospitalization, specialist services, or services outside the program's defined scope. Employees should maintain appropriate health insurance coverage for healthcare needs beyond the program.
The program is designed for small businesses that want to give employees convenient access to preventive and primary care. It can complement existing health benefits or provide a structured wellness benefit for businesses that do not offer traditional group health insurance.
During the onboarding phase, employees are enrolled in our patient system and receive a welcome packet. They can schedule their physical exams, screenings, and follow-up consultations directly using our online booking link or by calling the dedicated workforce line at 929-349-3318.
The annual physical exam, EKG, and point-of-care screening are completed in person at our designated clinical location. Follow-up visits may be completed in person or by telehealth when clinically appropriate.
Dr. NP does not provide emergency services. For a life-threatening emergency, employees should call 911 or go to the nearest emergency department. Conditions requiring immediate evaluation that fall outside the program's scope should be evaluated at an appropriate urgent care center or emergency department.
Yes. Eligible employers may begin with a three-month pilot program, providing an opportunity to introduce the benefit to employees and evaluate participation before transitioning to a longer-term agreement. Contact us to discuss current program options.
House calls are intended for patients who have significant difficulty accessing traditional office-based care because of medical, functional, cognitive, or mobility limitations. This may include older adults, individuals who require assistive devices such as wheelchairs or walkers, patients with chronic illnesses that make travel difficult, or others whose medical condition creates a significant barrier to leaving home. Eligibility is determined individually based on clinical and logistical considerations.
Medicare may cover medically necessary primary care visits provided in the patient's home when Medicare coverage and billing requirements are met. Eligibility and coverage are verified before services are provided.
Depending on your plan, services may be available on a self-pay basis. Upon request, we can provide an itemized superbill that you may submit to your insurance company for possible out-of-network reimbursement. Reimbursement is not guaranteed and depends on your individual plan.
A referral is generally not required to inquire about house-call services. During intake, we will review your healthcare needs, insurance coverage, and eligibility for the program. With your authorization, we can also coordinate with your existing healthcare providers and obtain relevant medical records.
When clinically appropriate, prescriptions can be sent electronically to the patient's preferred pharmacy. If diagnostic testing, imaging, or specialist evaluation is needed, we can place appropriate orders or referrals and help coordinate care with outside providers. Availability, insurance coverage, and locations of outside services may vary.
House calls are available in select areas of New York based on ZIP code and travel radius. Contact our office or submit an inquiry through the Contact page to confirm whether your location is currently within our service area.
